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We’re here to assist you. Whether you have questions about our services or need a consultation, our team is ready to help. Your success is our priority.

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We are here to assist with your event production needs. Reach out to us for inquiries, support, or quotes.

 

Office and warehouse visits are available by appointment only, as we are often away delivering events.


  • +44 01437 558 054

  • info@tcwengineering.co.uk

  • TCW Engineering, Wolfscastle


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We’re here to assist you with any questions regarding our services. Reach out to us anytime.

Frequently Asked Questions

Find answers to common questions about our services.



What services do you offer?

We specialize in LED video walls, sound production, lighting design, and staging for various events, ensuring a professional setup that meets all your needs.



How can I request a quote?

You can request a quote through our contact form on the website or by calling our office directly for personalized assistance.



What types of events do you cover?

We cater to a wide range of events including corporate functions, concerts, trade shows, and private parties, offering tailored solutions for each occasion.



Is installation included?

Yes, our services include complete installation and setup of all equipment, ensuring everything is ready before your event starts.



Do you provide technical support?

Absolutely, our team provides on-site technical support throughout your event to address any immediate concerns or adjustments needed.



How do I make payments?

Payments can be made via credit card, bank transfer, or other arranged methods as outlined in your contract. Please contact us for more details.



What is your cancellation policy?

Our cancellation policy is outlined in our service agreement. Please review it, or contact us for specific details related to your booking.



What equipment do you use?

We use top industry-standard equipment, including the latest in LED displays, sound systems, and lighting fixtures for the highest quality performance.



Can I see past projects?

Yes, check our portfolio section on the website for examples of our previous work, showcasing the variety of events we’ve successfully completed.



Do you have insurance?

Yes, we are fully insured, and we can provide proof of insurance upon request to give you peace of mind for your event.



What are your operating hours?

Our office hours are Monday to Friday, 8:00 AM – 5:00 PM.
For events, we provide services at any time of day or night, depending on your needs.



What if I have more questions?

If you have additional questions, feel free to reach out through our contact form, and our team will respond promptly to assist you.

Need more information?

We’re here to help with any inquiries you may have.


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